ICBRG is the cruise operating system that gives shipboard and shoreside teams a shared, real-time view of every voyage.
It unifies itinerary planning, onboard service delivery, and operational telemetry in one workspace—layering in predictive intelligence and automation that legacy platforms never offered.
🛳️Optimising Cruise Operations, Maximising Guest Experience
Launching soon at ICBRG.APP
We're finishing the launch build now. Bookmark the domain and drop us a line if you'd like to explore pilots or partnerships before go-live.
Average fleet uptime lift
Measured across six pilot voyages in 2024 using ICBRG orchestration.
Crew experience rating
Bridge and hotel directors rated the onboard console for clarity and speed.
Faster itinerary scenario modeling
Shore planning teams replaced manual spreadsheets with automated playbooks.
ICBRG connects bridge teams, port partners, guest touchpoints, and headquarters planning so every decision is made from the same live operating picture.
Coordinate deck plans, maintenance priorities, and crew assignments with instant updates when conditions shift.
Give HQ one pane of glass for fleet operations, itinerary modelling, and port logistics to anticipate issues before they reach the ship.
Merge sentiment signals, spend behaviour, and itinerary context to orchestrate memorable, personalised guest journeys.
Migrate from incumbent cruise platforms without losing muscle memory, then layer in deeper data fidelity, proactive automations, and a modern interface built for truly integrated ship-to-shore decisions.
“ICBRG finally gives ship and shore the same playbook.”
“We cut daily status calls from ninety minutes to twenty because everyone can see the same operational snapshot, no matter where they're working.”
“Guest satisfaction lifted within the first two sailings.”
“Front-of-house teams get alerts before service bottlenecks form, so we proactively delight guests instead of apologising after the fact.”
Connect crew scheduling, maintenance workflows, F&B, and guest services in one responsive command layer that adapts with every port call.
Blend historical performance, external signals, and live ship telemetry to guide itinerary design, revenue management, and destination partnerships.
Test routes and port calls with AI-assisted playbooks tuned to fuel, sustainability goals, and guest mix.
Sync staffing, certifications, and wellbeing data so crews stay ready, rested, and compliant.
Design personalised onboard experiences with dynamic segments, timely offers, and loyalty signals.
Surface onboard spend, ancillary performance, and forward bookings with clear drill-downs.
Mirror each ship, deck, and cabin to simulate outcomes before they impact guests or crew.
Trigger alerts, tasks, and workflows automatically so teams stay focused on actions, not dashboards.